Skype Tips and Tricks

Skype is one of the world famous VoIP software which offers a Voice as well as video communication. The Time is the limiting factor which influences various activities. Here are some Techniques to save time in Skype.
1. Create a group call or chat

Simply drag and drop contacts into an existing conversation window to start a group call or group chat.

2. Share contacts

To share a contact with a friend, drag and drop it into the chat box.

3. One-click message editing

Want to revise your last message? Just right-click to get the edit option in the drop-down menu.

4. Enter a new line in a conversation

Simply press CTRL + ENTER to add a new line to a conversation without clicking your mouse.

5. Share files and photos

Simply drag and drop the file into the chat box when using IM or on a call.

6. Call or chat with Facebook friends

From Skype home, roll over a friend’s status update to select one of the call or text options.

7. Emoticon shortcuts
Use shortcuts to enter your favourite emoticons without clicking the menu. Hover over an emoticon to see how to quickly type and add it to a message.

8. Answer a call

Press ALT + PageUp to answer a call.

9. Share your screen in a video call

Simply click the prompt to let the person you’re calling view your screen from their computer.

10. Answer a call with video

Type CTRL + ALT + PageDown to answer a call with video.

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How Voice over IP Works

What is an IP Phone?

See how voice over IP works and learn how it can help your business.         

What is an IP Phone? See how voice over IP works and learn how it can help your business. (2:08 min)

How Voice over IP works is a mystery to some small business owners and employees. But if you understand how Voice over IP works, you can more easily use the technology to your company’s advantage.

How Voice over IP Works: At a Glance

With VoIP, analog voice calls are converted into packets of data. The packets travel like any other type of data, such as e-mail, over the public Internet and/or any private Internet Protocol (IP) network. This is the essence of how Voice over IP works.

Using a Voice over IP service, you can call landline or cell phones. You can also call computer-to-computer, with both parties speaking into a computer microphone and listening through computer speakers or headsets.

When evaluating how Voice over IP works, it’s worth noting that you can make or receive calls using landline telephones. All you need is an analog telephone adapter connected to your network. Also, to ensure the best voice quality and security, consider using your VoIP or other communications system on a private IP network.

How Voice over IP Works for Your Business

How Voice over IP works for your business is simple: By adding voice to a data network, you’ll reduce costs, improve productivity, and enhance collaboration.

You’ll save money by having one network to manage instead of two. You can easily add, move, or change phone extensions and locations, which saves money and gives you more flexibility. Your workforce can use your communications system from home or on the road. Also, wireless IP phones connect users to your communications system and data resources, such as customer information, while they’re in the warehouse, on the sales floor, or anywhere they can access your data network wirelessly. Unified communications solutions for small businesses go beyond basic VoIP capabilities in enhancing collaboration. With a unified communications solution, workers can easily collaborate through voice, video chat, Web conference, and instant messaging. Employees can collaborate using each technology individually or all of them simultaneously, and from a single, easy-to-use interface. Find out about Cisco Unified Communications solutions tailored specifically for small businesses. www.Cisco.com